Fraud & Risk

Protecting Customers from Loyalty Fraud

Forter; Oliver Wyman


According to a 2017 report on consumer loyalty, nearly three-fourths of adults online belong to a loyalty program; those enrolled in at least one program indicate, on average, that they are enrolled in nine of them. This paper from Forter highlights four primary threat vectors to loyalty programs and two key challenges with typical risk mitigation solutions. The document closes with four characteristics of solutions which can effectively combat loyalty fraud.

Protecting Customers from Loyalty Fraud

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