2019 Whitepapers

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How to Create a Fraud Prevention Unit

The Merchant Risk Council, in collaboration with a subgroup of the MRC Fraud Community, shares best practices on how to set up a fraud prevention department at a company where no such unit previously existed.

Don't Let Fraudsters Ruin Online Shopping for Your Good Customers!

Neustar and Internet Retailer assess which signals and behavioral elements are important to analyze as part of the authentication process in light of data breaches and other fraud attacks.

How to Incorporate Dynamic Digital Data and "Unstealable" Data Attributes in Fraud Prevention

Neustar highlights three different types of fraud and describes how dynamic data can help safeguard customers while reducing friction.

Knowledge-based Authentication Threat

Neustar shares ten reasons why knowledge-based authentication questions are sub-standard for today's contact centers and offers an alternative which provides a better customer experience.

Striking the Optimal Balance Between Risk Mitigation and a Frictionless Consumer Experience

Neustar discusses the impact of identity theft on consumers and financial institutions as well as why multi-factor authentication is an inadequate way of validating customer accounts.

US Cross-Border eCommerce Report

PPRO examines how global eCommerce is changing and outlines what obstacles U.S. merchants need to overcome to ensure cross-border success.

Buy Online Pick Up In Store (BOPIS)

Signifyd takes a detailed look at the boom behind the fulfillment option buy online, pick up in store, including the risk challenges it poses to retailers and seven key best practices to minimize fraud losses while ensuring a strong experience for genuine customers.