Love and Emotional Payments

Summary:

Relationships are hard. But for a merchant, navigating your customer relationships can be almost as hard as understanding the Payment’s Ecosphere. But what if the hard-earned knowledge you already possess about how payments work helped you understand how to navigate, strengthen, and retain your important client relationships? Join Bill Bacon, Director of Client Success with Chargeback Gurus on a journey though the lessons we all can learn from Emotional Payments.

Learning Objectives:

• Strengthen interactions both personal and professional
• Identify ways to bolster retention with existing client base and attract new customer connections
• Navigate potential fraudulent associations