Fraud & Risk

The Chargeback Field Report Review

Monica Eaton-Cardone and Jarrod Wright -- Chargebacks911


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2020 was a year full of challenges for merchants. Between coronavirus lockdowns, economic and political uncertainty, and a host of other predicaments, many companies experienced difficulties just in handling their day-to-day operations. The one constant from a commerce perspective, though, continues to be chargebacks.

In this webinar, Chargebacks911 provides a guided look at the data behind their 2021 Chargeback Field Report, including acceptance trends, friendly fraud, and win rates. The impact of COVID-19 on disputes is also discussed in detail. The broadcast closes with an extensive Q&A period.