Fraud & Risk

Stopping Chargebacks Before They Start -- Pipe Dream or Reality?

Adrian Sanders -- Chargehound; Alan Blount -- Google


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Chargeback deflection refers to services which can help prevent chargebacks by providing transaction details in near real-time to issuing banks. This webinar looks at ways in which merchants can handle disputes and how chargeback deflection can fit into the payments landscape. Chargehound and Google also share details on how Visa Merchant Purchase Inquiry works, how merchants and issuers can integrate with VMPI, and what transaction information is needed. Performance metrics and ROI considerations follow, with Q&A wrapping up the broadcast.

Slides from this webinar are available here.