Fraud & Risk

Reducing Identity Fraud in the Online Booking and Travel Industries

Scott Shepherd -- Pipl; Crystal Klojzy -- TicketNetwork; Brandon Short -- Priceline; Ryan Wogan -- OpenTable


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In this webinar, Pipl is joined by three merchants in the travel and online booking sectors to consider the special fraud and risk trends impacting their companies. The discussion begins with TicketNetwork and chargeback processes and trends, followed by insights from OpenTable on account takeover, including types and mitigation techniques. Priceline then examines the balance between profit and risk, focused on false positives, risk management, and tools. The broadcast closes with Q&A.

Slides from this webinar are available here.