Online Banking Payments as a Tool to Increase Approval Rates and Reduce Fraud

Craig McDonald -- Trustly; Ted Iacobuzio -- Mercator Advisory Group


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The novel coronavirus, or COVID-19, brought dramatic changes in consumer behavior in the first half of 2020, accelerating trends which were already years in the making. In this webinar, Mercator Advisory Group looks at the problem card-not-present fraud poses to online retailers and why consumers have favored debit cards over credit cards in recent months.

Trustly then takes a look at the effect fraud has on merchants and why chargebacks and false declines are such costly problems. The focus then turns to the advantages ACH payments can offer eCommerce businesses, including the value proposition and an enhanced customer experience. The broadcast concludes with Q&A.

Slides from this webinar are available here.