Fraud & Risk

If I Could Chargeback Time -- A Merchant's Guide to Improving Acceptance Rates

Roger Lester and PJ Rohall -- Featurespace


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As fraud continues to shift to the card-not-present space, chargebacks comprise a growing cost for online merchants; in fact, chargeback dispute fees were cited as the top fraud cost element in last year's MRC Global Fraud Survey.

In this webinar, Featurespace looks at current fraud trends and their implications on chargebacks, then shares several imperatives for effective chargeback prevention and management. Tips for issuing refunds are next, with resources and closing remarks finishing the broadcast.

Slides and presenters' notes from this webinar are available here.