Five Best Practices to Become an Omni-Channel Payments Expert

Pascal Burg -- Edgar, Dunn & Company; David Redmond -- Inditex; Roelant Prins -- Adyen


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Consumers are increasingly demanding integration across channels, whether it is ordering online and picking up in-store, or buying online and returning in-store. Leading merchants are not only supporting these trends, but are also delivering experiences such as the "endless aisle," where shoppers can order out-of-stock items on a tablet at an in-store checkout. In order to support such experiences, having a sound payments strategy is a prerequisite. This webinar examines how to make the omni-channel experience as frictionless as possible and shares five omni-channel payments best practices to increase revenue while reducing operational costs.

Slides from this webinar are available here.