2014 Global Payments Survey

Scott Engel -- Rhapsody International; David Whitelaw -- Edgar, Dunn, & Company


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The 2014 MRC Global Payments Survey showed merchants expect omni-channel to be the biggest payments challenge over the next 12 months, across all merchant types. Other results presented include the key performance indicators (KPIs) most important to merchants, trends in payment acceptance and payment adoption, and insights on vendor relationships and acquirers.