2020 MRC Global Payments Survey

Merchant Risk Council; CyberSource


The MRC, in conjunction with CyberSource, conducted its biennial Global Payments Survey, providing MRC members with insights from merchants across the globe to assist in benchmarking their payment strategies. The survey report captures findings from 890 eCommerce payment specialists from 20 countries, covering questions on payment acceptance, strategic objectives, and key performance indicators (KPIs). The report also includes an appendix detailing statistics on the survey's respondents as well as conversion and acceptance rates.

2020 MRC Global Payments Survey

Download Now