Presentations

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Workshop: Fraud 101

Fraud is a continuous threat to businesses, and it costs organizations billions of dollars each year. As prevention methods become more sophisticated, so do the fraudulent attack vectors. This presentation covers the basics of fraud that everyone in eCommerce should know.

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Diversity and Inclusion in Fintech

Chaitra Chandrasekhar of the Oliver Wyman Group examines and contextualizes recently revealed data patterns regarding women in financial services. In addition to a deep dive on this valuable data, she highlights strategies for driving meaningful progress on diversity and inclusion.

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Growing Problem for All Segments, Not Just Digital

This panel highlights how first-party misuse/friendly fraud is now impacting all verticals, not just digital goods.

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Why Now? The New Sense of Urgency

It’s never been more urgent to address the issue of first-party misuse. This presentation from payments experts at Sony provides insight into why the industry cannot wait any longer to solve this problem.

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What's Next for PSD2 SCA and 3DS?

The rollout of PSD2 SCA in Europe has highlighted authentication as one of the most important components of payment processing in 2021 and beyond. This session talks about the future of SCA and 3DS, and what you need to know about implementation.

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Silent Threat: Addressing Compromised Accounts to Decrease Merchant Exposure to Fraud

In this session, inspectors from the USPS and NCFTA expose the methods fraudsters use to sell customer accounts on the dark web, and tactics you can use to prevent your customer’s PPI from being compromised.

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A Vertical Look at Disputes – a Common Thread Is the Post-Purchase Experience

Exceeding customer’s expectations in the post-purchase experience is now the norm. This session provides concrete strategies for achieving that goal.

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Where Is Buy Now Pay Later Going? Navigating the New Old Payment Trend

Learn about the present and future of Buy Now Pay Later solutions, including current best practices, from both a merchant and solution provider perspective.

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Localizing User Experience and Payment Methods – Creating a “Friction-Right” Experience

Giving customers payment options they are familiar with can go a long way toward increasing sales, but it doesn’t have to add needless friction. This session explores ways to achieve that ideal balance.

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Innovation by Collaboration: Deep Dive into Who and How Innovators Innovate

This session explores innovative solutions for incorporating new payment methods, as well as strategies for working with partners in an effective and mutually beneficial way.

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