2021 Presentations
I Don’t Know What Happened, I Never Got It! The Growth of Refund Abuse and How to Protect Against It
Refund fraud isn’t new, but it is getting worse. This presentation explores the root of the problem and covers best practices for combating fraudulent refund claims.
A Vertical Look at Disputes – a Common Thread Is the Post-Purchase Experience
Exceeding customer’s expectations in the post-purchase experience is now the norm. This session provides concrete strategies for achieving that goal.
Where Is Buy Now Pay Later Going? Navigating the New Old Payment Trend
Learn about the present and future of Buy Now Pay Later solutions, including current best practices, from both a merchant and solution provider perspective.
Gen Z and Fraudsters Are Tricking Your Verification Methods. Here’s How to Get It Right.
It’s not always easy to tell the difference between a fraudster and a legitimate customer by looking at behavior alone. This insightful session explores why that’s the case and how merchants can adapt.
How Do You Transact Successfully in Brazil?
Brazil is a booming eCommerce market that shows no signs of slowing down. This session will answer your questions about Brazil’s exciting opportunities, and the preparations you need to make before expanding into this unique market.
The Fine Art of Authentication in the Digital Age
Learn more about providing a seamless customer experience while remaining vigilant about fraud and cybersecurity by using the power of effective authentication.
What Your Customer’s Behavior Says About Your Fraud
Behavioral analysis and biometrics have long been a valuable weapon in the fraud fighter’s arsenal, but they are often underutilized. This session highlights some of the most effective strategies to use these methods to prevent fraud.
Life Cycle Management - Best Practices in the Tokenization World
Join the experts at Netflix as they discuss the best practices of using tokenization with proper life cycle management to reduce declines.
Innovation and Infrastructure: Scaling a Global Payments Stack
Leveraging local payments is an important part of a comprehensive global growth strategy, but it’s not always straightforward to implement. This session explores methods for effectively integrating local payments while avoiding associated risks.
Adoption of 3DS and PSD2 for a Subscription Business
As 3DS/PSD2 continues to be adopted, implementation challenges remain for merchants. This presentation highlights methods that subscription-based merchants can use to simplify the process and remain compliant.