The Digitalization of Retail Commerce

Peter O'Halloran -- First Data


While online commerce has radically altered the landscape for physical retailing, retail commerce is evolving to meet new consumer demands and trends. This presentation examines 10 ways in which retailers are testing and implementing changes to their stores and their product offerings, including acquisitions and technology partnerships. Special attention is paid to augmented reality and virtual reality, as well as artificial intelligence. A brief look at mobile wallets rounds out the discussion.

The Digitalization of Retail Commerce

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