Fraud & Risk

Friendly Fraud Panel

Julie Fergerson -- Ethoca; Jeanne Mulhern -- Affinion Group; Maxime Regh -- Cleverbridge; Jacqueline Hart -- Paddy Power Betfair


At MRC Amsterdam, Ethoca led a panel discussion on friendly fraud, which included defining precisely what friendly fraud is, why it is a growing problem, and the four components which compose the spectrum of friendly fraud. Relevant UK and European Union regulations were also examined, and panelists shared their thoughts on how collaboration in the payments ecosystem can help result in more good orders and fewer chargebacks for both issuers and merchants.

Friendly Fraud Panel

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