Fraud & Risk

Creative Approaches to Fight Fraud

Helen Mõttus and Fredi Oja - TransferWise


TransferWise is a peer-to-peer money transfer service which was started in Europe -- the company presently supports transferring from US dollars to over 35 different currencies, and from 15 different currencies to their other currently supported currencies. This requires a creative approach working across teams to fight fraud, including the involvement of Customer Support. This presentation looks at that approach, and discusses the company's philosophy on hiring and team autonomy.

Creative Approaches to Fight Fraud

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