Friendly Fraud: The Growing Menace of the Digital Consumable World

Jigar Mody - Microsoft

Presentation

Friendly fraud is a growing problem for merchants, especially those who offer digital goods. Several causes of friendly fraud are examined, along with a look at digital consumables. Finally, preventative and corrective steps are shared to help businesses put the brakes on this fraud MO.

Friendly Fraud: The Growing Menace of the Digital Consumable World