Fraud & Risk

Are You "Event Ready?" - Plan, Align, Prepare, Execute, Review

John Long and Rhonda Olney - Sears Holdings Management Corp

Presentation

Risk management departments must do more than just plan for increased volume near the holiday season in Q4: holidays throughout the year, new product releases, and promotions are all events which can drive increased volume and provide avenues for fraudsters to exploit. This presentation examines how merchants can plan for and anticipate volumes, as well as coordinate with their operations teams to ensure alignment. Several preparation tips and best practices for execution are shared, along with recommendations on how to complete an event recap to assess overall performance.

Are You "Event Ready?" - Plan, Align, Prepare, Execute, Review

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