Automating the Fraud Review Process - Riskified Bootcamp Series, Part 2

To help reduce the impact of higher holiday sales on their investigators, fraud teams can work with their analysts to increase the percentage of automated reviews, helping to auto-approve legitimate customers and let manual review teams focus on riskier transactions. To prevent bad debt rates from climbing, it is important to coordinate closely with internal promotional and marketing efforts to ensure rules and models are properly updated to use holiday-specific thresholds. Finally, fraud prevention accuracy can be improved by auditing what behavioral and technical data points are utilized, and ensuring nothing is overlooked.

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