Knowledge Pills: Fraud Tools - False Positive Formula

Edo Fiorentini - eBay

Presentation

False positives comprise both bad approvals, or approved orders which result in chargebacks, and bad cancels, or orders which were denied that should have instead been approved. Regularly identifying, analyzing, and learning from false positives can positively impact sales and customer experience, as well as reduce bad debt.

Knowledge Pills: Fraud Tools - False Positive Formula