Building and Managing a Fraud Team

Tom Donlea - Whitepages; Loretta Ruffolo - Accertify; Michelle Brisby - Sephora; Andreas Holbrook - Xbox Live

Presentation

Building a fraud prevention team requires skillful planning and careful execution. Experts share their key questions to study to form a team, what metrics are important and how to measure them, and how to evaluate and iterate the team as the business evolves.

Building and Managing a Fraud Team