The payments sector is experiencing major and rapid structural changes, particularly as it relates to eCommerce. Technology is changing how customers shop and pay for goods and as a result consumers have increasingly higher expectations related to the payment experience. Regulatory changes are impacting card economics and enabling merchants to play a different role in the payments value chain. Merchants now have many choices as the industry has seen a vast number of new payment alternatives that support increased conversion rates. In reaction to these changes, merchants need to optimize payments to support their organization's growth. Regardless if you are a large multinational merchant or a small start-up, payments are complex. To assist merchants' navigation through the payments space, the MRC offers its members access to a robust set of educational materials.
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Extending Customer Lifetime Value: Eight Insights and Preventive Strategies to Reduce Customer Churn
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