How bots are stealing your customers, your inventory – and your reputation
June 16, 2022
Bots are one of the main weapons of choice of bad actors, particularly for malicious activities such as account takeover fraud (ATO) and identity theft. Versatile and adaptable, bots can stage a wide range of malicious activities, ranging from credential stuffing attacks using information exposed in data leaks to the creation of multiple online identities.
The challenges of MID warming: how merchants can switch acquirers while mitigating the risk of issuer declines
June 09, 2022
Sometimes merchants need to change their acquiring relationships. But this change doesn’t just entail switching the acquirer—it also means changing their merchant ID (MID) used for those transactions. What might seem like an innocuous move can lead to a dip in authorization rates, even if nothing else has changed from a merchant risk profile perspective.
9 Ways to Protect Your Business from Cyber Warfare
April 14, 2022
Follow these guidelines from Chargeback Gurus to help protect your organization and minimize harm from Cyber Warfare.
US Ranks Third Best in New Global Cybercrime Report
January 18, 2022
The AI-powered anti-fraud brand SEON has released new information about the countries that are most and least at risk of cyberattacks, with the U.S. taking up the third best spot in the world.
Fighting Fraud Without Friction
December 03, 2021
Will the new 3DS2 live up to the hype of keeping transactions secure without sacrificing the UX? Kieran Mongey, Payments Optimization Consultant at ACI Worldwide explores the latest fraud trends and whether new security initiatives can ensure safety doesn’t compromise conversion.
Account Creation & Authentication: a Forgotten Source of Churn
November 18, 2021
It’s no secret that Account Takeover fraud (ATO) has CEOs and other business leaders squishing their stress balls. A recent study found that 72 percent of financial institutions see ATO as a major concern. But, earlier in the customer journey, lies another type of fraud that should also be “accounted” for: account creation and verification fraud.
Will Cryptocurrency be the Cash of the Future?
November 11, 2021
We discuss what cryptocurrency is, what it isn’t, central bank digital currencies, and what merchants need to know about the future of digital payments.
Brazilian e-commerce data from 2020 to 2024 highlights opportunities for merchants
November 01, 2021
Companies that sell online are finding in Brazil a great choice for international expansion. Industries such as retail and digital goods saw an exponential rise in sales during the pandemic, which accelerated even more a change that was already taking place in the country: they had, respectively, a 44% and a 50% increase in sales volumes between 2019 and 2020.
Customer payments – don’t fall at the last hurdle
October 14, 2021
As more customers turn to online purchases, businesses need to keep up with the twin demands of user experience (UX) and security – or risk losing out. Callsign’s Joe Micara looks at how organizations can stay ahead in the race.
Payments Analytics – Being Led by the Science
July 27, 2021
Numbers and statistics don’t lie. But bad analysis can lead to wrong interpretation – and bad decisions.