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How to Create a Fraud Prevention Unit

The Merchant Risk Council, in collaboration with a subgroup of the MRC Fraud Community, shares best practices on how to set up a fraud prevention department at a company where no such unit previously existed.

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Invest in Your Employees: Training and Quality Assurance in a Risky World

Learn strategies to build and maintain a lean Operations team through a robust training and QA program.

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MRC Women in Payments & Fraud Survey 2018

The MRC Women in Payments & Fraud Committee shares the 2018 annual survey results.

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Operations at Scale: Improving Efficiency and Efficacy Simultaneously

Airbnb discusses the challenges of scaling fraud and risk mitigation operations rapidly and how the company has used systemic diagnostic methods to help respond quickly to guest contacts.

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Managing Up

Managing upward effectively creates a win-win situation for you, your team, and the work your team is doing.

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MasterCard Customer Fraud Management

MasterCard continues to partner with merchants on pain points, operational challenges, and merchant education.

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Building Your Best Fraud Team in an EBIT Obsessed World

Fraud leaders from cleverbridge, Groupon, insparx, and MRC share insights into building successful fraud teams.

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Manual Review Best Practices - Learnings from Peak Buying Times in 2014

Fraud leaders from Maxmind, Orbitz, Western Union, and MRC share manual review best practices.

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Building and Maximizing Value from your Risk Team

Find out how to build a strong risk team by hiring the right people, then training and developing talent to maximize the return for your company.

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Twelve Tips to Manage Your Boss

Managing upward effectively creates a win-win situation for you, your team, and the work your team is doing.

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